{"id":3836,"date":"2024-08-09T14:04:56","date_gmt":"2024-08-09T11:04:56","guid":{"rendered":"https:\/\/kumaslaw.com\/consumer-law\/"},"modified":"2024-12-11T15:45:42","modified_gmt":"2024-12-11T12:45:42","slug":"consumer-law","status":"publish","type":"page","link":"https:\/\/kumaslaw.com\/en\/consumer-law\/","title":{"rendered":"Consumer Law"},"content":{"rendered":"<p><strong>Kumas Law Firm<\/strong> is located in Istanbul, Turkey, and offers expert legal services to help resolve consumer disputes, with a focus on defective products and service non-performance. Our experienced consumer law team represents clients in arbitration committees and consumer courts to seek compensation for damages.<\/p>\n<p><strong>Resolution of Disputes in Consumer Law<\/strong><\/p>\n<p>Consumers are entitled to certain rights and compensation when goods or services they purchase do not conform to the advertised description or lack the required specifications. Additionally, disputes often arise concerning fees such as transaction fees, setup fees, commissions, and other charges imposed by banks under consumer loan agreements. In practice, issues related to products ordered online or by phone are common.<\/p>\n<p>Kumas Law Firm provides comprehensive legal services to both consumers and businesses, including producers, importers, and sellers, under the scope of <strong>Law No. 6502 on the Protection of Consumers<\/strong>.<\/p>\n<p><strong>Our Services in Consumer Law<\/strong><\/p>\n<p>While our firm focuses on consumer lawsuits within Istanbul, our consumer law team offers a range of services, which are outlined below:<\/p>\n<ul>\n<li>Pursuing demands for refunds in cases of defective goods or services, requesting free product repairs, or seeking replacements through the Consumer Arbitration Committee and\/or Consumer Courts.<\/li>\n<li>Representing clients in appeals before the Consumer Arbitration Committee and Consumer Courts and managing all procedural matters.<\/li>\n<li>Handling disputes related to distance sales contracts.<\/li>\n<li>Addressing unfair terms in consumer contracts.<\/li>\n<li>Assisting with hire-purchase contracts and exercising the right to withdraw from such agreements.<\/li>\n<li>Resolving issues arising from housing finance and prepaid housing sales contracts.<\/li>\n<li>Managing disputes related to time-share vacation, package tour, and subscription agreements.<\/li>\n<li>Addressing concerns about commercial advertisements and unfair commercial practices.<\/li>\n<li>Filing complaints with the Board of Advertisement regarding violations of commercial advertisement standards and unfair practices.<\/li>\n<li>Seeking refunds, free repairs, or product exchanges for fungible goods.<\/li>\n<li>Claiming refunds for unjust debt restructuring fees in loan contracts.<\/li>\n<li>Claiming back unjust credit card handling charges.<\/li>\n<li>Seeking compensation for damages caused by defective products or service non-performance.<\/li>\n<\/ul>\n<p>At Kumas Law Firm, we are committed to providing professional legal representation and striving for the best possible outcomes in consumer-related legal matters.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kumas Law Firm is located in Istanbul, Turkey, and offers expert legal services to help resolve consumer disputes, with a focus on defective products and service non-performance. Our experienced consumer law team represents clients in arbitration committees and consumer courts to seek compensation for damages. Resolution of Disputes in Consumer Law Consumers are entitled to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3836","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Kumas Law Firm is located in Istanbul, Turkey, and offers expert legal services to help resolve consumer disputes, with a focus on defective products and service non-performance. Our experienced consumer law team represents clients in arbitration committees and consumer courts to seek compensation for damages. 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